Effective communication skills are essential in the corporate world. From e-mail messages to oral and written reports, it is important to effectively communicate your message. This course provides writing skills and techniques to better communicate your ideas in business situations. You will learn how to write business information that informs, persuades, and builds goodwill; and you will write documents that are composed collaboratively. You will examine the various types of communication that are used in business, and you will gain practical experience writing and evaluating these materials. To help you facilitate learning these skills, this course includes podcasts.

In order to get the most from your online learning experience, you must subscribe to and download the podcasts. The podcasts are video and audio files produced to supplement the course assignment packet, advance online lectures, and promote class discussions.