Recent Episodes
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Recent Reviews
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Owen from AtlantaGreat podcast on marketing and experienceThey do a good job of making me think and making me laugh.
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Stacy Sherman-DoingCXRight®Informative CX Podcast. Awesome Hosts Too.Colin Shaw and Prof Ryan Hamilton know how to do podcasting right. Each show is informative and fun to listen to. If you want to learn how to differentiate your brand through CX, this is a great resource! Also, they provide a wonderful podcast guest experience too. I’ve had the gift of being on the Intuitive Customer. A 5 star experience. They are walking the talk! ~Stacy Sherman
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ratsofNIMHLove listening to these twoColin and Ryan give helpful insights in a fun way. Love it!
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Jenn5658Great podcast!One of my favorite shows. It’s very insightful and I highly recommend this podcast to anyone from consumers to CS/non-CS professionals.
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AMJMACDelightfully humorous and informativeThe dynamic between the two hosts absolutely makes this podcast. Each brings a unique take on the topic, their own perspective, and play off each others sense of humor. I come away after each episode with a feeling of joy and feeling a bit smarter- win-win. Yes, I said joy ☺️
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CX StarterOne of my favorites!As a service professional pivoting to focus more on CX, I find this show entertaining and knowledgeable. I look forward to weekly updates that always seem right in line with topics of interest. Well done!
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jtrapp44Good podcastClear and to the point. Was just enough humor without getting off topic. Very informative!
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Patrick de la AtlGood for academics but not for the real worldInteresting ideas discussed but it’s essentially just academics talking about how the real world practitioners find academic research useless. It’d be helpful if they pulled in actual businessmen and women to discuss how they successfully applied their research (especially if they had actual clients) but wouldn’t hold my breath for it
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Data-driven and easy to useA must for marketersAcademically sound, data driven content in digestible, actionable(!) format. Thank you!
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floridabritsAlways enjoy these short/informative podcasts...Thanks for sharing these short and informative podcasts. I always enjoy llistening to them and enjoy the light-hearted and loose approach - keep them coming please! :-) Many thanks!
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ITILBobExcellent CX information based on researchIt's easy to get opinions based on anecdotal evidence, but it's another thing entirely to find relevant, useful and insightful information that is supported but actual studies. Through The Intuitive Customer podcast, Colin Shaw and Professor Ryan Hamilton do a fantastic job discussing real world CX issues based on relevant research and real world experience! This podcast is the real deal!
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StringfiveGreat CX research and adviceEveryone talks about creating a superior customer experience...but it's a lot easier to talk about than actually achieve. Hosts Colin Shaw and Ryan Hamilton do a great job at cutting through the hype and getting down to practical steps to boost CX with research-based advice. I can't wait to hear more.
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