The Ops Authority

84
Management #204

You can’t ignore the back-end pieces that have to work together and flow smoothly in order to build a brand, grow a movement or disrupt an industry. If the operations side of your business is a mess, putting out fires will always take priority… leaving no room for creative innovation, fun visibility or networking with powerhouse peers (or wannabe peers).If you’re soaking up what I’m spilling and are getting a little excited about operations, I invite you to listen to The Ops Authority podcast. Every week, I will share actionable strategies from the Director of Ops community to move your business forward and transformational stories of powerhouse business owners who now value operations.

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Recent Reviews
  • FFerenczi
    Excellent, engaging and actionable!
    Checks all the boxes!
  • kjb0514
    Practical and engaging!
    Natalie and her amazing guests delve into the world of business operations and growth, but it's so much more than that. You'll walk away with practical advice and real-life tips, but more importantly, you'll be inspired by engaging folks who've been right where you are and genuinely want to see you thrive. Natalie, your show is fantastic - keep up the awesome work!
  • Scriswell37
    Natalie is the real deal
    I’ve had the wonderful opportunity of going through Natalie’s certification and am now a Certified DOO. Natalie is just as amazing in person as she is on this podcast. She’s as brilliant as she is inspiring. I love listening to this podcast!
  • M Leigh B
    Great information!
    These podcasts are so packed with information that I have to take notes! There are a variety of topics that apply to our work as DOOs whether it be financial, motivation, or organization. Thank you Natalie for sharing the wealth.
  • socialsavvyhq
    Love this podcast!🎉
    I listen to Natalie every single week and love the way she shares about all things operations for online business! My favorite podcast!
  • Loioioy
    The #1 Podcast for Ops Experts!
    If your in the ops space this podcast is a must follow.
  • JessBeattie
    For the action takers
    Natalie’s insights into business is amazing but by far the best part about this podcast are the action steps at the end of every one. Look I know we all have a ton to do but taking this small 5 min steps can launch your business into sustainable growth. That’s what we all want right?
  • _teri_c
    Best Podcast for Ops Pros
    I enjoy this podcast. Whether Natalie is sharing wisdom and knowledge she’s learned from years in business, or she’s interviewing a guest that’s been in the operations trenches, I always walk away with something I can apply to my business.
  • JeanyBJones
    This Podcast Rocks
    I have been listening to this podcast for a long time now and it is so insightful. I absolutely love the Ops Authority and this podcast is not only insightful but it is also extremely empowering. If your ready for a growth mindset shift, The Ops Authority is the place for you!!
  • rlatboise
    Best podcast for ops
    I’ve been loyal listener for a few years. My favorite part is alway Natalie encouraged everyone to step up in leadership. The podcast is very inspiring and full of good advice.
  • juleeyokoyama
    Exactly What I Needed!
    I have been a loyal listener for a couple years now and absolutely love Natalie’s clear and practical delivery on all things Operations for the online business space. Coming from a corporate background I was unsure how to confidently pivot to freelancing and working with online businesses. This podcast offered me the support and guidance I needed to take steps forward with more confidence and trust.
  • operationcheers
    The most authentic and practical podcast on operations
    Natalie gives incredible insight to all things operations and mindset for all online business owners and operators. She also brings in amazing and highly experienced guests to share the behind the scenes journey and strategies. Every episode is a gem! No time is wasted, let’s go!
  • sanorris3
    Time well spent!
    I look forward to a new episode each and every week and it is always worth my time to listen. The content is relevant and I appreciate the actionable tips and advice. Past episodes are a great resource! Keep doing what your doing Natalie and team.
  • MoiraCleary
    Just what I needed
    I’ve always been drawn to the Ops side of things, but my jobs have not been. Thanks to The Ops Authority there is a shining lightbulb constantly above my head. The range of topics covered in the down-to-earth style has given me the confidence to begin my journey into the Ops space and I’m loving it! Thanks, Nat!
  • SMLanier21
    Thank you!
    Thank you Ops Authority crew for producing a podcast with such great content that I never want to miss an episode and I don’t get tired of listening! Each episode is efficient and I love that you end with an activity designed to help the listener put ideas into practice or reflect.
  • LilaShante
    Great Resource!
    I love that this podcast was created. It gives so much insight & so many gems about being a DOO as well as other biz tips to help us all grow & succeed. Great show!
  • kendrajgill
    This podcast is so actionable!!
    I love listening to The Ops Authority Podcast! Every episode is filled with tips, great info, and actionable tasks. It is 100% worth the listen every time. I’ve gone back and re-listened to many of the episodes to make sure I didn’t miss anything and to try to soak in as much knowledge as possible. Natalie really knows her stuff!!
  • PhyllisAnn
    Actionable and helpful.
    Natalie is a generous host who shares helpful and actionable content for her audience. It’s clear to see she’s all about helping them succeed.
  • Dpippen
    🎉🎉🎉
    Had to check out the podcast since Natalie’s name keeps popping up everywhere I hang out! The show does not disappoint!!
  • Mom not in the middle
    Perfect Blend of Strategy, Mindset and Community
    Love the conversations in here! Thank you for sharing high- level strategy with focused actionable action steps to implement. Great place to find tactical tips, mindset shifts and supportive community for a service-based business owner. One to tune into weekly to help me stay focused!
  • Gkkhdty
    Changed my business
    Natalie is the most authentic, knowledgeable and caring person in the ops world and beyond. I found this podcast when I was just starting my ops business. I was at home! Natalie delivers spot on info and encouragement each week. And most of all she is a champion of women in the entrepreneurial space. Go Natalie!!
  • Amanda Warfield
    A must listen for anyone in operation services!
    Natalie does such an amazing job of breaking down complex ideas and topics into simple and actionable steps for you to take! If you want to understand the back end of a business, this podcast is a must listen to because no one else shares these industry secrets the way Natalie does!
  • Court716
    Highly recommend for operations & strategy consultants starting out
    As someone who recently started my business providing operations oversight and strategy consulting to small online businesses and small nonprofits, I have found this podcast to be full of insights and actionable advice. Natalie walks you through both mindset and action plans to help you get your business going and growing. Before you feel financially or mentally ready to take on her Director of Operations certification, I highly recommend listening to this podcast to learn if this is your zone of expertise and how to do it your best! Thank you Natalie for sharing your wisdom in an attainable way for new business owners!
  • Lynette R.
    Best of the Best in Operations!!!
    The Ops Authority Podcast is a staple... a MUST LISTEN for me! I consistently recommend it to other business owners that I know and work with regardless of whether or not they are Operations focused. Each week, you (Natalie) do an incredible job of providing valuable content in an understandable way AND the guests you invite also add very thoughtful insight that any business owner can use. In your 100th episode, you share your journey of how you went from 6 different offers to one main front offer, which I believe is important for people to hear because sometimes as Entrepreneurs, we want to do all the things, when it may not be what's best. You share your journey and your knowledge so selflessly. I love how you encourage listeners to take action each week and that the actions you nudge listeners to take are not intimidating. I hear your heart in every episode and I am just so thankful that I found you! Congratulations to you on recording your 100th episode. Cheers to 100 more and all the best that's yet to come your way!
  • Maggie - Maggie & Co
    This has given me so much clarity
    I am just starting my operations business, and I am so grateful that I found this podcast when I did! I have gained so much clarity on the direction I am taking my business, the important tasks to focus on, and the key mindset pieces that need to be in place for me to feel confident in getting started. I love Natalie’s way of explaining things and sharing her experiences—it is easy to understand and also makes me feel like I have found my people!
  • Virtual Synergy Consulting OBM
    Simply LIFE CHANGING!!!
    I have been listening to The Ops Authority podcast for over a year now and every episode gives me so much motivation and knowledge on how to make my business and my clients businesses run better. I totally geek out over this stuff but Natalie takes me to a whole new level. She is confident and concise in how she delivers information which keeps me totally focused on what she is teaching us. I also resonate with her so much as a human that I find myself listening to episode after episode because we are such similar beings, lol! I can’t say enough great things about her podcast AND now I am fortunate enough to be one of her students in the DOO Certification Program for round 10!
  • Incredible show
    Best podcast during my carpool run
    Natalie podcast is a regular for my Wednesday carpool lines. She has a powerful way of explaining complex concepts and I appreciate her perspective on operations and leadership. Her values comes through in each episode and her heart and soul are deeply connected with the audience/ thanks for amazing episodes each week!
  • G. Davis 221
    I’ve listened to every single episode!
    This is the only podcast that I can honestly say I’ve listened to every single episode. I look forward to tuning in each week, because I know there will be something new to learn and take action on in my business that will contribute to my growth. Natalie’s beautiful brain and unmatched heart make this podcast one of a kind. If you just found this podcast, brace yourself for the transformation you are seeking. 😍🥳
  • aromamama_
    My favorite podcast ever!
    The Ops Authority is my favorite podcast and it's the only podcast where I make an effort to listen to every episode! It's packed with value that has helped me so often in my leadership roles as a strategic partner to 6 and 7-figure coaches and course creators.
  • Kris.Jeff
    Packed with useful knowledge in today’s world
    When Natalie speaks you know she will give you useful tips and information that can actually be monetized or implemented into a business . This podcast binge was the best move I ever made to gain clarity in my company. Her DOO Certification is a close second .
  • simplepodmedia
    Juggling Multiple Clients
    I felt like you were talking right to me when it comes to juggling multiple clients in your episode. As someone who juggles a full time job and trying to build the business, you made total sense when it comes to reverse engineering your time. Thank you for the insight!
  • Megan - Creative Veg Gardener
    Taking notes right now!
    Every time I have something I'm trying to figure out in my or a client's business I always check to see whether Natalie has an episode about it. I'm helping a client go through a hiring process right now and just spent an hour re-listening to her hiring series and taking copious notes. I'm going to be so prepared for the meeting with my client today! This podcast is incredibly detailed, actionable, and useful. No fluff and filled with lots of gems I need to hear each week. Highly recommended if you're a VA, OBM, PM, DOO or just love operations.
  • V Lawson
    This podcast is EVERYTHING
    As a Virtual Assistant transiting into a DOO, this podcast is full of both the practical tips I need and the mindset boosts necessary for transitioning into a different kind of service provider. If you are wanting to up level the ops services you provide you should add this to your ongoing podcast playlist!
  • Priyanka Khandalkar
    A must listen podcast for every entrepreneur
    Natalie is a stellar host with so much wisdom .in every episode she gives best practices , strategies, tactics to apply to one business to take it to next level . After listening to Natalie’s podcast and learning about her opsauthority Facebook community and finding my tribe of operations expert- I was able to make decision to join director of operations certification. Natalie thank you so much for being super authentic, inspiring and super wise coach , guide and host . My must listen podcast every week.
  • dlcm70
    Changed my business!
    Natalie has a way of not only making the details of running a business make sense but also making them handle-able. By taking her advice and using her methods, my business has grown by leaps and bounds and I’m a more confident business owner. She’s the person you want training the people who run your business, whether that’s you or one of the COOs who go through her program!
  • LizW14
    Content with candor
    If you need to up your game when it comes to operating your or your client’s small business, you are in the right place! Natalie delivers rich content with calls to action in an realistic and authentic way. She truly wants you to succeed. Listening is well worth your time.
  • The Susan Harper
    Actionable strategies with every episode!
    I've listened to every episode. Each is filled with actionable items that I've used in my business. Here strategic mapping is genius and has helped me move to a whole new mindset with my business and taking it to the next level. Take the time to listen to her sage advice — you won't be sorry.
  • Lupita_Santana
    Learning from the BEST!
    Natalie is seriously a light in the business world. She brings so much insight and wisdom and just by listening to her podcast she's helped me make some amazing changes in my business and actually MOVE forward!
  • Tiff Behrmann
    One of my faves!
    This podcast is so full of great information. Natalie puts out things that are easy to understand and so very helpful to any business owner. She is a wealth of knowledge!!
  • Jennimd16
    I never miss an episode!
    Love Natalie and the Ops Authority. Each episode is packed with real actionable steps and training to not only managing your business but honest instruction for growth.
  • Simplykimone
    Real Actionable steps without all the fluff!
    Natalie provides real advice to business owners that can change the face of how they operate. The amount of knowledge and action plans she provides is priceless. Often if I’m experiencing a setback, I can find a solution on her podcast. Subscribe and have a listen. You won’t regret it!
  • ceo@innowik
    I don’t miss an episode
    I’m super grateful that Natalie and team have put together this podcast along with all the other online resources that go with it. If you haven’t been to the Facebook group, you should join that as well - that is where we practice our learnings from the podcast. I have so much to say about the value of this podcast, but I’ll leave it at this - I don’t miss an episode, and many times play them back more than once. Because they are so PACKED with knowledge nuggets that I can implement to keep my business moving forward, I like to go back when implementing. Whether you’re an ops expert or an experienced or new biz owner - I believe there’s something for everyone in these episodes. THANK YOU!
  • Tara Reinbolt
    Natalie’s the Real Deal
    Natalie’s podcast offers actionable advice without all the fluff. Natalie has the experience and is a great teacher. I highly recommend listening to this podcast in order to set your business up for success!
  • Sugamav
    I’ve listened to every episode!
    Natalie is so easy and fun to listen to. I feel like I have a friend coaching me along to a better business. Natalie is so knowledgeable and kind. You can tell how much she values her listeners. If you want a podcast to get the most value out of your business this is it, but you’ve got to do the homework!
  • ryancarriesharpe.com
    Makes business easier!
    Natalie is a wizard at simplifying the complicated parts of business. She has extensive experience to draw from as she teaches listeners how to effectively accomplish any project!
  • Corey@COR
    Actionable, concrete value
    Natalie clearly prepares for her podcasts and delivers excellent, value driven content. Very detailed and helpful for online project manager who thrive on efficiency, productivity and want to refine their skills to better serve their clients! Definitely worth a subscription.
  • Nystrom Design
    Natalie’s enthusiasm is contagious!
    I love Natalie’s enthusiasm for the back end business operations! These tasks are not my favorite thing, but she helps me see the potential of my business when these things are set up right, which motivates me to invest the time in getting it done. Thank you Natalie!
  • Melissa V Morris
    Packed with VALUE!
    This podcast is a must if you’re a business owner. Natalie goes over allll the parts of your business that no one else is talking about - all the “behind the scenes” things that don’t seem glamorous but will make or break a business in the long run. Every episode is packed with value and Natalie offers resources and specific strategies to help you every step of the way. A must listen.
  • eatmydus19
    Business owner? Must listen!!
    As a service based business owner I see so many businesses struggle with the back end of their business. Let’s face it, the back end of our business isn’t always the priority when we first start, but as we grow and scale it’s so hard to grow a sustainable business without the right foundations. Natalie is so knowledgeable in the operations area and has so much information to share! So whether you’re a new business owner or a well-established one this is the podcast for you! - Gretchen Dauzat
  • katiessaunde
    All the things you didn't know you didn't know
    Natalie is my go-to resource for anything related to the backend of my business. She tells it like it is and somehow makes it sound doable and even, dare I say, exciting (and for a creative person like me with no attention span that's quite a feat). Her advice always leads to results, and I'm so thankful I found her.
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