Unpacking lessons for the public service, starting with the Robodebt Royal Commission. 
In 2019, after three years, Robodebt was found to be unlawful. Through the Royal Commission process we have found it was also immoral and wildly inaccurate. 

Ultimately the Australian Government was forced to pay $1.8bn back to more than 470,000 Australians. 

Over this season we will dive deep into various aspects of Robodebt - what it was, how it got started, why it was so hard to stop it, all with a lens of what public servants could learn from this debacle. 
A note to listeners. The episodes unpack issues that emerge in roughly chronological order, so you may want to start at the beginning. However, they are broadly stand alone and can be listened to in whatever order you like. If you don't know what Robodebt is, you may like to start with our Explainer episode.